Tenzix - Notice history

All systems operational

Operational

LM1 - Operational

100% - uptime
Nov 2025 · 100%Dec · 100%Jan 2026 · 100%

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Nov 2025
Dec 2025
Jan 2026

LX1 - Operational

100% - uptime
Nov 2025 · 100%Dec · 100%Jan 2026 · 100%

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Nov 2025
Dec 2025
Jan 2026

LON1 - Operational

100% - uptime
Nov 2025 · 100%Dec · 100%Jan 2026 · 100%

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Nov 2025
Dec 2025
Jan 2026

Notice history

Jan 2026

Incident with DNS Resolution
  • Resolved
    UTC
    Resolved

    We faced an outage yesterday in all our shared hosting enviromments regarding DNS resolution. It was caused by a misconfiguration in our main domain.

    Since the issue was detected, our team worked on restoring the service as soon as possible, with everything being restored in the period of around 20 minutes.

    The service is now fully restored and operational, with no scheduled maintenances on sight.

Dec 2025

API Maintenance
  • Completed
    December 21, 2025 at 9:00 AMUTC
    Completed
    December 21, 2025 at 9:00 AMUTC
    Maintenance has completed successfully
  • In progress
    December 19, 2025 at 9:00 AMUTC
    In progress
    December 19, 2025 at 9:00 AMUTC
    Maintenance is now in progress
  • Planned
    December 19, 2025 at 9:00 AMUTC
    Planned
    December 19, 2025 at 9:00 AMUTC

    We are planning for a scheduled maintenance during that time to update the Indiews API. With this update some external services might become unavailable and our licensing reissue will be unavailable.

Nov 2025

Emails not getting delivered.
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    We are currently investigating the issue from our private email server. Dashboard emails are currently being affected.

Migration Web 1 PT to Web 1 UK
  • Completed
    November 18, 2025 at 9:00 PMUTC
    Completed
    November 18, 2025 at 9:00 PMUTC
    Maintenance has completed successfully
  • Update
    November 17, 2025 at 10:21 AMUTC
    Update
    November 17, 2025 at 10:21 AMUTC

    Migration was completed for all users. Nameservers IPs were changed and propagation has started.

  • Update
    November 16, 2025 at 7:36 PMUTC
    Update
    November 16, 2025 at 7:36 PMUTC

    Maintenance is now in completed for the tenzix dashboard. We will continue moving all the remaining accounts in the following days.

  • Update
    November 16, 2025 at 4:08 PMUTC
    Update
    November 16, 2025 at 4:08 PMUTC

    Dashboard is now in maintenance to include changes. Please contact us through hello@tenzix.com if you need any support.

  • In progress
    November 15, 2025 at 9:00 PMUTC
    In progress
    November 15, 2025 at 9:00 PMUTC
    Maintenance is now in progress.
  • Planned
    November 15, 2025 at 9:00 PMUTC
    Planned
    November 15, 2025 at 9:00 PMUTC

    Due to our migration of web nodes and as to prevent issues with the maintenance, we will be removing the ability to restore backups from the client side.

    During this period, backups will still be running and all restores will still be available but only through ticket.

Nov 2025 to Jan 2026

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